Tap to zoom Click or tap to zoom. Available in Ontario only. Please visit the Program Website for details about donating eCTM.
Lost or Stolen Triangle Rewards Cards
If a Triangle Rewards Card is lost, stolen or destroyed, Canadian Tire will issue a new card on presentation of proper identification, and the balance in the Memberâs Triangle Rewards Account will be transferred to a new Triangle Rewards Account.
Canadian Tire assumes no responsibility if eCTM has been used by anyone who presents a lost or stolen Triangle Rewards Card, Cardless Method or Program Payment Card before Canadian Tire is notified of such loss or theft.
We may, from time to time, designate certain other merchants as locations at which you can collect or redeem eCTM (a Partner). The billing period covered by each statement can be from 28-33 days. Termination of a Member’s Triangle Rewards Account will also result in the Member no longer being able to use a Program Payment Card linked to the Program.
Canadian Tire may, in its sole discretion and at any time without prior notice either (i) cancel the Program or (ii) except if you are a Member residing in Quebec, Ontario or such other province where prohibited by law, establish a date upon which eCTM will expire and may no longer be used.
Merging Triangle Rewards Accounts
At Canadian Tire’s discretion, Members may be able to merge their Triangle Rewards Accounts into a single account. Please note that even if you have opted out of receiving marketing communications, we may still contact you for the purposes of administering your account and sending you transactional or operational messages.
Any waiver by Canadian Tire of any of these terms and conditions at any time does not mean that Canadian Tire cannot rely on these terms and conditions at any subsequent time. You cannot collect paper Canadian Tire Money® and eCTM on the same transaction.
If you are the holder of a Program Credit Card and you fail to keep your credit card account in good standing, any eCTM that you might have collected as a result of transactions with that Program Credit Card, may, in Canadian Tire’s sole discretion, be cancelled.
All merchandise sold at Canadian Tire stores, or on-line at canadiantire.ca, is Eligible Merchandise except the following: gift cards, lottery tickets, hunting and fishing licences, tire disposal fees, tire taxes, Rug Doctor® rental charges, refundable deposits, environmental fees, repair charges, delivery or assembly charges, other store services (other than automobile service), interstore sales, other store labour (other than labour for automobile repairs), donations at a discount, house account charges, towing charges, prepaid cards, phone cards, tobacco products or alcohol, Pit Stop® parts/labour charges, Canadian Tire Roadside Assistance®memberships that are purchased over the phone or on-line, premiums for credit card balance insurance or for insurance or extended warranties on items purchased with a Canadian Tire branded credit card, premiums for other Canadian Tire branded insurance products, cash advances, transactions using a convenience cheque, balance transfers and other cash transactions, any fees charged on a Program Credit Card, payments made to a Program Credit Card account, the value of any part or item traded-in in connection with a purchase, any item that we are legally precluded from awarding eCTM in respect of and such other goods or services as we may determine from time to time in our sole discretion. For the purposes of this section, “inactivity” means that there has been neither a transaction in which you have collected eCTM, nor a transaction in which you have redeemed eCTM during the period in question.
Termination of Membership and Cancellation of the Program
Membership may be terminated by Canadian Tire if any of the following events occur: (A) the Member has failed to comply with any of these terms and conditions, or Canadian Tire determines that the Member has abused the Program or has made any misrepresentation or false statement to Canadian Tire; (B) the Member dies; (C) the Member becomes bankrupt or insolvent or any bankruptcy or insolvency proceedings are commenced by or against the Member, (D) the Member is charged with a “designated offence” (as defined in the Criminal Code (Canada)), (E) the Member’s Program Payment Card is terminated by Canadian Tire Bank, or (F) Canadian Tire suspects the Member of any fraudulent activity in connection with the Program or the use of a Program Payment Card.
A Member may choose to cancel his or her membership by written notice sent to the address below or by calling Program customer service.
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